Technical Support

 

SERVICES_TECHSUPPORT

 Technical Support

Our Technical support team support technology product and provide services which include:

  • Technical queries in relation to products and services in Presales, Installation and Warranty
  • Provide 1st, 2nd and 3rd level support Fault Management
  • Technical Escalations to 3rd party suppliers
  • Troubleshooting both Hardware and Software
  • Returns Material Authorisations (RMA)
  • RMA processing
  • Faulty product collection and module swap out
  • Engineer appointment making
  • Engineer Support
  • Failure Analysis Engineering.

Talk to us about your business

With our experience in Technical Support, we’d be happy to talk to you about your requirements!