Our Technical support team support technology product and provide services which include:
- Technical queries in relation to products and services in Presales, Installation and Warranty
- Provide 1st, 2nd and 3rd level support Fault Management
- Technical Escalations to 3rd party suppliers
- Troubleshooting both Hardware and Software
- Returns Material Authorisations (RMA)
- RMA processing
- Faulty product collection and module swap out
- Engineer appointment making
- Engineer Support
- Failure Analysis Engineering.
Talk to us about your business
With our experience in Technical Support, we’d be happy to talk to you about your requirements!