Multilingual Call Centre Services

We offer our Clients not just excellent technical support capabilities but friendly, competent and courteous customer service personnel.

We strive to meet and exceed our customer demands. With our experienced team of people along with the Project Management team, we ensure, we listen carefully to the service demands of our Clients.

Detailed specifications are put together on what the requirements are and plans are established to ensure a successful implementation with no disruption to the customers. Since Arise are very customer service focused, they are able to determine what is best to meet with the Clients demands, this can be seen in the development and implementation of their own proprietary database/call logging/inventory management system.

Not only have Arise benefited from this system but Clients have gone on within their own organisation and implemented processes that they have learned from Arise.

With a capability of managing in-house, 70 call centre agents in their European Headquarters in Raheen, Arise can set up quite quickly a dedicated cell for Clients.

In addition, Arise can offer its Clients a huge variety of languages, English, French, Italian, German, Spanish, Portuguese, Dutch, Danish, Czech, Norwegian and Swedish and the agents are very experienced in all areas of Call Centre activities.

Quality and customer satisfaction are critical components of Arise's goal to be number one in the area of customer satisfaction and loyalty.

Arise have worked with Clients in some cases over 8 years and even though at the early stages, the business opportunity was small, within a short period of time, the business expanded into other areas because of Arise's commitment to quality and its drive to meet and exceed the customers expectations.

Continuous improvement is a key ingredient of Arise's DNA. We train our people on a regular basis to keep them up to speed on the latest technologies.

We are ready to continue to meet and exceed the demands of our Clients and Customers